Currently, no computer model exists that can accurately estimate shipping costs given all the unknown variables that exist at the time you place your order online, and many "E-tailers" have over-simplified this problem by applying an additional percentage to your order to account for shipping. In most cases, this additional percentage far exceeds the actual shipping cost for your merchandise. Zesco.com does not agree with this model, and we believe you deserve a fair price for shipping.

Because we are committed to providing you with a mode of transportation that is both efficient and cost-effective, we do not quote the exact shipping charges with your online order. Upon receipt of your online order, the shipping cost will be sent to you via e-mail along with a confirmation of your order and the name of the personal representative available to answer any questions you may have.

Listed below are some shipping cost guidelines to consider when placing your online order with Zesco.com.

The cost to ship merchandise via UPS is based upon the following factors: The greater of the dimensional weight or actual weight of the package (Information on dimensional weight calculations can be found on the UPS website) Point of Shipment Destination Point (Residential/Commercial) The cost to ship merchandise via a freight carrier is based upon the following factors: Shipment Weight Product Commodity Value Point of Shipment Destination Point (Residential/Commercial) Additional Services (Lift Gate Services Available upon Request) We will make every effort to consolidate your order to keep the number/cost of shipped packages to a minimum. In order to guarantee your shipping cost prior to placing your order, please feel free to call us or use our online tools to request a rate quote. ($10.00 minimum UPS shipping charge applies)

Upon receipt of your merchandise, it is the responsibility of the customer to follow a few guidelines to ensure a quick resolution of any problems that occur during shipping:

1.	Always check cartons for signs of damage, shortage on carton count or abuse.
2.	If damages or shortages are discovered, the customer must make a notation on the bill of lading that describes the damage or shortage in detail.
3.	The customer should open the cartons immediately and verify the contents.
4.	It is the Customer's right to refuse any shipment that shows signs of damage or shortage at the time of delivery.
5.	If damage is discovered after the delivery driver has left, the customer should retain all damaged packing materials and contact our Customer Service Department immediately at (800) 729-5051 extension 250.

Failure to follow any of the above mentioned guidelines may restrict your ability to return the merchandise for replacement or refund as well as restricting your ability to claim any damage against the Shipper.